... fix what's broken, cut what we don't need and replace rhetoric with quantifiable results.
Effective, efficient & accountable government
Washingtonians expect their tax dollars to be put to the best possible use. That means investing in state services that are the most important to them, providing those services with excellence and then making results easily available to the public. We’ve developed preliminary outcome measures that demonstrate our commitment to using Lean management principles to deliver customer satisfaction, employee engagement and innovation, and transparency and accountability.
Review and share your feedback
We've mapped out sub topics, outcomes and leading indicators for this goal.
We welcome feedback at Results@gov.wa.gov.
How the goals are structured
Tracking the progress being made toward each of Gov. Inslee's goals is a key part of Results Washington
- Each goal is broken up into topics that organize how we define and measure progress.
- Each topic includes outcome measures. These are the results we want to achieve.
- Progress toward those outcome measures is determined by specific, quantifiable indicators. State agencies track and report this data.
Progress toward each of the goals is overseen by a multi-agency goal council. The agencies listed to the left participated in helping draft the goals, outcomes and indicators. They, as well as other state agencies and partners, will be working together to achieve the goals.